Last Updated: 8/01/2025

At Empower Mind Body Spirit, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.empoweryourmindbodyspirit.co.uk) and related services, including bookings, payments, and communications.

1. Information We Collect

We may collect the following personal information:

 Booking Information:

·      Name

·      Email address

·      Phone number

·      Payment details (processed securely via Acuity Scheduler and Stripe, not stored by us).

 Mailing List Information:

·      Name

·      Email address

 Get in Touch Information:

·      Name

·      Email address

·      Message details

 Website Usage Information:

·      IP address

·      Browser type

·      Cookies and similar technologies to enhance your user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

·      To process and manage bookings and payments securely through Acuity Scheduler and Stripe.

·      To send you appointment confirmations, reminders, and follow-ups.

·      To communicate with you when you use our get in touch  form.

·      To add you to our mailing list if you opt in, providing updates, offers, and relevant information.

·      To improve our website and services through analytics.

3. Legal Basis for Processing

We process your information under the following lawful bases:

·      Contractual Necessity: To provide services you have booked with us.

·      Consent: When you opt in to receive our mailing list or submit a query via our get in touch form.

·      Legitimate Interests: To improve our website and communicate with you about our services.

4. How We Protect Your Information

We are committed to keeping your personal data secure. We:

·      Use secure third-party platforms (Acuity Scheduler, Stripe) for payments and bookings.

·      Protect our website with SSL encryption.

·      Regularly review and update our security measures.

·      Regularly back up data and have disaster recovery procedures in place to protect against data loss.

5. Sharing Your Information

We do not sell or share your personal information with third parties, except as necessary to:

·      Process payments securely through Stripe.

·      Manage bookings through Acuity Scheduler.

·      Comply with legal requirements, such as responding to lawful requests by public authorities.

6. Cookies and Tracking

Our website uses cookies to:

·      Improve website functionality.

·      Analyse website traffic through tools like Google Analytics.

You can disable cookies in your browser settings; however, some functionality may be affected. For more information on managing cookies, please refer to your browser and help documentation.

7. Payment Processor Specifics

All payment information is securely processed through Stripe. We do not store or have access to your credit/debit card information. Stripe adheres to strict security measures, including PCI compliance, to ensure your financial data is protected.

8. Your Rights

Under UK data protection laws, you have the right to:

·      Access the personal information we hold about you.

·      Request corrections to your personal information.

·      Request the deletion of your personal information.

·      Object to the processing of your data for certain purposes.

·      Withdraw your consent at any time for mailing list communications.

·      To exercise these rights, contact us at www.empoweryourmindbodyspirit@gmail.com

9. Data Retention

We retain your personal information only as long as necessary for:

·      Fulfilling the purposes outlined in this policy.

·      Complying with legal and accounting obligations.

For example:

·      Booking and payment information is retained for up to 7 years to comply with legal and tax requirements.

·      Mailing list data is retained until you unsubscribe.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., Acuity Scheduler). We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Empower Mind Body Spirit

10 Hermitage Close, Claygate, KT10 0HH

empoweryourmindbodyspirit@gmail.com

07970532737

By using our website and services, you agree to the terms of this Privacy Policy.

Last Updated: 8/01/2025